If you have a concern about your product or your order, please contact us for a resolution BEFORE leaving feedback on this or any other site. We have a 100% satisfaction guarantee. Our reputation is important to us. We can solve any issue(s) prior to leaving feedback. For questions or concerns, please contact us.

By accessing materials through the Service or registering you agree with all the terms and conditions of these Terms of Use. We reserve the right, in our sole discretion, to change these Terms of Use from time to time, and your continuing use of the Service constitutes your acceptance of and agreement to any changed terms and conditions.

ALLEGRA Learning Solutions complies with Section 504 of the Rehabilitation Act of 1973 as amended, the Americans with Disabilities Act of 1990 as amended, and other applicable state and federal law prohibiting discrimination against individuals with disabilities. Conditions potentially covered by the law include, among other things, AIDS, Cancer, Cerebral Palsy, Diabetes, Epilepsy, head injuries, hearing impairments, specific learning disabilities, loss of limbs, Multiple Sclerosis, Muscular Dystrophy, psychiatric disorders, speech impairments, spinal cord injuries, and visual impairments.

ALLEGRA Learning students with disabilities may require specific accommodations. ALLEGRA Learning is committed to providing appropriate services and reasonable accommodations for students who need them based on the availability of ALLEGRA Learning resources. Students and parents/guardians are encouraged to contact ALLEGRA Learning regarding any disability accommodations.

Examples of specific accommodations for live events may include:

• Accommodations for hearing impairments such as photocopies of lecture notes or written assignments.
• Accommodations for visual impairment such as seating near the front of the class, large print handouts, and class assignments made available in electronic format.
• Accommodation for specific learning disability and attention deficit hyperactivity disorder such as photocopies of lecture notes, extended time and/or a private test area.
• Accommodations for mobility impairment such as locating classrooms in accessible locations.
• Accommodations for psychiatric disabilities such as extended time on exams and/or a private test area.

If a learner is refused an accommodation that he/she believes is necessary, the student may contact us.

We are committed to protecting the safety and privacy of children. ALLEGRA site(s) are designed and intended for use by adults, and are not intended for, or designed to be used by children. Parents who wish to allow their children access to and use of the Web site/Services should supervise such access and use. By allowing your child access to the Services you are allowing your child access to all of the Services, including, but not limited to, email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities. It is therefore your responsibility to determine which services are appropriate for your child. Always use caution when revealing personally identifiable information about yourself or your children via any of the Services. We do not collect personally identifiable information from any person we know is a child.

When you submit a classified ad for publication on the Site, you agree that the advertisement as it appears on the Site becomes our property and you assign all ownership interest in the advertisement as it appears on the Site under copyright law or otherwise to us. Submission of an advertisement does not constitute a commitment to publish the advertisement, and publication of an advertisement does not constitute an agreement for continued publication. We will accept only standard abbreviations and require proper punctuation. We reserve the right to edit, reclassify, revise, reject or cancel any advertisement at any time, in our sole discretion. Rates and specifications for any advertisement are subject to change.

The Service includes clinical tools and databases intended for use by healthcare professionals. These tools do not give professional advice or recommend particular products. Healthcare professionals who use these tools or databases should exercise their own clinical judgment as to the information they provide. Consumers who use the tools or databases do so at their own risk. Individuals with any type of medical condition are specifically cautioned to seek professional medical advice before beginning any sort of health treatment. For medical concerns, including decisions about medications and other treatments, users should always consult their physician or other qualified healthcare professional.

Except as expressly provided in a particular “legal notice” on the Web Site, these Terms of Use constitutes the entire agreement between you and ALLEGRA with respect to your use (and prior use) of the Service including, without limitation, a Community and Communication Services and Content. It supersedes all previous and contemporaneous agreements, proposals and communications, written and oral. You also may be subject to additional terms and conditions that may apply when you use the products or services of a third party that are provided through the Site. In the event of any conflict between any such third-party terms and conditions and these Terms of Service, these Terms of Service will govern. This agreement will be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.

This agreement is personal to you and you may not assign it to anyone. If any provision of this agreement is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from this agreement and will not affect the validity and enforceability of any remaining provisions. These Terms of Use may only be invoked or enforced by you or us. You agree that regardless of any statute or law to the contrary, any claim or cause of action that you may have arising out of or related to use of the Site or these Terms of Use must be filed by you within one year after such claim or cause of action arose or be forever barred.

ALLEGRA Learning may take any legal action we think is appropriate. If your violation of these Terms of Use causes harm to others, you agree to hold ALLEGRA Learning and our affiliates harmless against any liability for that harm. If there is any dispute between ALLEGRA Learning concerning these Terms of Use or your use of Services, you agree to submit the dispute to non-binding mediation, followed by binding arbitration. Both the mediation and the arbitration will be governed under the rules of the American Arbitration Association, and the venue for the arbitration will be California.

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.

ALLEGRA, their respective officers, directors, employees, agents, affiliates, licensors, and suppliers take no responsibility for the timeliness of the information presented in the seminars, courses, on the Web site, or in the database. Information presented is deemed reliable and evidence-based, but not necessarily entirely current. The primary source materials included in our database are included only for the reference of the user.

All activities are designed solely to provide the healthcare professional and any other user with information to assist in his/her practice and professional development and are not to be considered a diagnostic tool to replace professional advice, treatment, or support. The activities serve as a general guide to the user, and therefore, cannot be considered as giving legal, nursing, medical, or other professional advice in specific cases. ALLEGRA Learning Solutions, LLC specifically disclaims responsibility for any adverse consequences resulting directly or indirectly from information in the activity, for undetected error, or through participants misunderstanding the content.

ALLEGRA is not responsible if you do not complete your courses in a timely manner.

The Web site takes no responsibility for the accuracy of the information related to continuing nursing/health care requirements in any state/jurisdiction. Such information is provided only for the convenience of the user. Such requirements information is subject to change without notice, and each user should consult his or her professional association or state/regulatory agency.

Throughout our Site, we may have links and pointers to Web sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, quality, timeliness, reliability, or any other aspect of the products or services offered on or through the sites. In addition, neither we nor our parent or subsidiary companies nor any of our respective affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on Web sites linked to by us on the Site.

The information, products and services offered on or through the site and any third-party sites are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the site or any of its functions will be uninterrupted or error-free, that defects will be corrected, or that any part of this site, including bulletin boards, or the servers that make it available, are free of viruses or other harmful components.

The Site should not be used in any high-risk activities where damage or injury to persons, property, environment, finances or business may result if an error occurs. You expressly assume all risk for such use.

Your interactions with companies, organizations and/or individuals found on or through our Site, including any purchases, transactions, or other dealings, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such companies, organizations and/or individuals. You agree that we will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. You also agree that, if there is a dispute between users of this Site, or between a user and any third party, ALLEGRA is under no obligation to become involved, and you agree to release us and our affiliates from any claims, demands and damages of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such dispute and/or our Site.

If you make a purchase from a merchant on our Site, or on a third-party Web site that you have accessed via a link on our Site, the information obtained during your visit to that merchant’s online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies.

In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s Web site and click on its information links or contact the merchant directly.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site, and to purchase services or products through the Site, for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.

You must provide and are solely responsible for all hardware and/or software necessary to access the Site. You assume the entire cost of and responsibility for any damage to, and all necessary maintenance, repair or correction of, that hardware and/or software.

IN THE EVENT THAT ALLEGRA FAILS TO PROVIDE TRAINING IN ACCORDANCE WITH THESE TERMS, ALLEGRA’S ENTIRE LIABILITY AND THE CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THESE TERMS SHALL BE FOR ALLEGRA TO USE ITS REASONABLE EFFORTS TO PROVIDE ANOTHER OPPORTUNITY FOR THE COURSE TO BE TAKEN ONLINE WITHIN A REASONABLE PERIOD OF TIME; IN THE EVENT ALLEGRA IS UNABLE TO PROVIDE THIS OPPORTUNITY, ALLEGRA MAY ELECT TO REFUND ALL PAYMENTS ACTUALLY RECEIVED BY ALLEGRA FROM CUSTOMER FOR THE COURSE(S) IN QUESTION, IN FULL SATISFACTION OF ALLEGRA’S OBLIGATIONS. SUCH REFUND SHALL CONSTITUTE ALLEGRA’S ENTIRE LIABILITY AND THE CUSTOMER’S EXCLUSIVE REMEDY FOR SUCH BREACH. IN NO EVENT SHALL THE AGGREGATE LIABILITY FOR DAMAGES OF ATTORNEY ALLEGRA, ITS EMPLOYEES OR AGENTS, ARISING FROM THESE TERMS WHETHER BY CONTRACT OR TORT EXCEED THE AMOUNTS CUSTOMER ACTUALLY PAID TO ALLEGRA TO THE EXTENT NOT PROHIBITED BY LAW. THE LIMITATIONS IN THIS SECTION SHALL APPLY TO PERSONAL INJURY AND DEATH.

Some educational activities may include discussion of uses of agents that are investigational and/or unapproved by the FDA. Please refer to the official prescribing information for each product for discussion of approved indications, contraindications, and warnings.

The Web site reserves the right at any time to charge fees for access to portions of the Web site or in the Web site as a whole. We reserve the right at any time to change the fees for any courses, certificate programs, or other products and services without notice. If you have already registered and paid for a product or service, your purchase price will be honored.

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD ALLEGRA, THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SUPPLIERS, HARMLESS FROM AND AGAINST ANY CLAIMS, ACTIONS OR DEMANDS, LIABILITIES AND SETTLEMENTS INCLUDING WITHOUT LIMITATION, REASONABLE LEGAL AND ACCOUNTING FEES, RESULTING FROM, OR ALLEGED TO RESULT FROM, YOUR VIOLATION OF THESE TERMS OF USE BY YOU OR ANY OTHER PERSON USING YOUR ACCOUNT, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER. WE RESERVE THE RIGHT TO TAKE OVER THE EXCLUSIVE DEFENSE OF ANY CLAIM FOR WHICH WE ARE ENTITLED TO INDEMNIFICATION UNDER THIS SECTION. IN SUCH EVENT, YOU AGREE TO PROVIDE US WITH SUCH COOPERATION AS IS REASONABLY REQUESTED BY US.

All of the information available through the Service is intended for educational purposes only, and for adults who are healthcare professionals. It is not meant to serve as a substitute for your own clinical judgment as a healthcare professional. It is not to be used for medical advice, diagnosis, or treatment. ALLEGRA does not provide health care advice. If you are a consumer who chooses to use the professional-level information available through the Service, you should not rely on that information as professional medical advice or use it to replace any relationship with your physician or other qualified healthcare professional.

For medical concerns, including decisions about medications and other treatments, consumers should always consult their physician or healthcare professional or, in serious cases, seek immediate assistance from emergency personnel. We don’t offer you warranties or guarantees related to the Service that we provide. We specifically disclaim any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. It is the user’s responsibility to evaluate the information and results from Service we provide. If you are a healthcare professional, you should exercise your professional judgment in evaluating any information, and we encourage you to confirm the information made available or otherwise obtained through the Service with other sources before undertaking any treatment based on it. If you are a consumer, you should evaluate the information together with your physician or another qualified healthcare professional. The use of any information provided on this site is solely at your own risk. Certain health or medical material on this site may be of an explicit nature. Please do not use this site if you would find these materials offensive.

The use of the Service is at your own risk and the Service and the content are provided on as “AS IS” basis. Developments in health care research may impact the health information that appears here. While all information is extensively researched, no assurance can be given that the information contained in this site will always include the most recent findings or developments with respect to the particular material. Some information made available through the Service may be provided by users of the applicable Web site. ALLEGRA is not responsible for that information. Whether the information is provided by us, our licensors or a user of a Web site owned and operated by ALLEGRA, neither we nor our licensors are liable for any damages resulting from your use of the information made available through the Service. Although we are selective about the organizations we link to from our respective Web sites, we don’t assume any responsibility for any Web sites that are linked to or from the Service. While we welcome your feedback regarding the Service, we must make the final decisions about the content made available through the Service. You can use the “Contact Us” link on the home page of the applicable Web site to submit comments. If you are dissatisfied with the response you receive or with the content of the Service, your only remedy is to stop using the Service.

When you upload materials or information to areas of the Service that are publicly available, you give us an irrevocable, perpetual license to use, reproduce, modify, adapt, publicly perform and publicly display that information in connection with the Service.

We will consider requests to remove information that you make publicly available through the Service on an individual basis. For information and materials you upload to areas of the Service that are not publicly available, please see our Privacy Policy for an explanation of how we use that information and your rights to change or delete it. Do not post any messages with misleading, false, or inappropriate language or statements. We reserve the right to remove any content that we deem offensive or fraudulent at any time without your consent.

ALLEGRA Learning Solutions, LLC, controls those components of the Service made available through their respective Web sites from their offices within the state of California in the United States of America. The Service can be accessed from any of the United States and from other countries worldwide. Since the laws of each State or country able to access the Service may differ, by accessing the Service, you agree that the statutes and laws of the state of California, without regard to choice of laws principles, will apply to all matters relating to use of the Service. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition. ALLEGRA makes no representation that materials made available through the Service are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access these sites from other locations do so on their own initiative and are responsible for compliance with local laws.

The following provisions survive the expiration or termination of these Terms of Use for any reason whatsoever: Liability, Member Conduct, Proprietary Rights, Indemnity, Laws that Govern this agreement and Consequences.

IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE), HOWEVER IT ARISES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS SITE OR MATERIALS AVAILABLE FROM THIS SITE, EVEN IF THE COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES OF EVERY KIND AND TYPE (REGARDLESS OF WHETHER BASED IN CONTRACT OR TORT) EXCEED THE AMOUNT YOU PAID THE COMPANY FOR THE DIRECT SERVICE THAT CAUSED THE DAMAGE TO YOU.

You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with the site, or any materials, products, or services on the site, or with any of the site’s terms and conditions, your sole and exclusive remedy is to discontinue using the site.

You are free to establish a hypertext link to our Site so long as the link does not state or imply any sponsorship of your Web site or service by us or by our Site. You must first ask our permission if you intend to frame our site, or online link, or incorporate pieces of it into a different site, service, or product in such a way that is not clear to our users that we are the source of the content, or incorporate into another Web site or service any of our material, content, or intellectual property.

You are not allowed to link to us if you engage in the publication or promotion of illegal, obscene, or offensive content, or if the link in any way negatively impact on our reputation.

This Site may include a variety of features, such as email, a bulletin board, blogs, photo-and video-sharing pages, social networking features, or discussion forums (“Social Media Services”) that provide feedback to us and allow users to interact with each other on the Site and post content and materials for display on the Site. This Site also may include other features, such as personalized home pages and email services that allow users to communicate with third parties.

BY ACCESSING AND USING ANY SUCH FEATURES, YOU REPRESENT AND AGREE THAT:

• You have read and agree to abide by our “Social Media Services” rules;
• You are the owner of any material you post or submit, or are making your posting or submission with the express consent of the owner of the material;
• You are making your posting or submission with the express consent of anyone pictured in any material you post or submit;
• You are an adult;
• The materials will not violate the rights of, or cause injury to, any person or entity; and
• You grant us a license to use the materials you post or submit via such features.

You are responsible for all communications, information, data, text, music, sound, graphics, messages and other material (“Content”) that you upload, post, transmit, email or otherwise distribute through a Social Media Services. ALLEGRA and its licensors are not responsible for the content of the messages, information, or files that you or others may transmit, post or otherwise provide on or through the site.

You are solely responsible for the consequences of the Content posted by you or any other party through Social Media Services and as such, does not guarantee the accuracy, integrity or quality of such Content.

You understand that by using the Web site, or a Community and Communication Service, you may be exposed to Content that is offensive or objectionable. In no event will ALLEGRA, our affiliates, and each of our and their respective directors, officers, managers, employees, shareholders, agents, representatives and licensors be liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of any Content uploaded, posted, transmitted, emailed or otherwise made available by you or by others using your username and password through a Community and Communication Service. In cases where you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately. If you think you may have a medical emergency, call your doctor or 911 immediately.

You understand that we have no obligation to monitor any discussion forums, blogs, photo- or video-sharing pages, or other areas of the Site through which users can supply information or material. However, we reserve the right at all times, in our sole discretion, to screen content submitted by users and to edit, move, delete, and/or refuse to accept any content that in our judgment violates these Terms of Use or is otherwise unacceptable or inappropriate, whether for legal or other reasons.

You acknowledge and agree that we may preserve content and materials submitted by you, and may also disclose such content and materials if required to do so by law or if, in our business judgment, such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms of Use; (c) respond to claims that any content or materials submitted by you violate the rights of third parties; or (d) protect the rights, property, or personal safety of our Site, us, our affiliates, our officers, directors, employees, representatives, our licensors, other users, and/or the public.

When you use a Community and Communication Service, you agree not to:

• Violate any applicable local, state, national, or international laws;
• Post, upload, email, transmit or otherwise distribute any Content that infringes on the intellectual property rights, copyright, trademark, or patent of others or on the privacy or publicity rights of others;
• Post, upload, email, transmit or otherwise distribute any Content that is unlawful, violent, harmful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as we may determine in our sole discretion;
• Harm minors in any way;
• Post advertisements or solicitations of business;
• Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through a Social Media Services;
• Post, upload, email, transmit or otherwise distribute chain letters, pyramid schemes, unsolicited or unauthorized advertising or spam;
• Impersonate another person or business entity or stalk or otherwise harass another person;
• Post, upload, email, transmit or otherwise distribute viruses or other harmful computer code designed to interrupt, destroy or limit the use of any computer software or hardware; or property of another;
• Collect or store information about others, including email addresses, without their identification for posting or viewing comments;
• Allow any other person or entity to use your identification for posting or viewing comments;
• Interfere with or disrupt a Social Media Services or computers, networks or other hardware connected to a Social Media Services, or disregard any requirements or policies of networks connected to Social Media Services or computers, networks or other hardware;
• Engage in any other conduct that restricts or inhibits any other person from using or enjoying a Social Media Services, or which, in our sole judgment, exposes ALLEGRA or any of our customers or suppliers to any liability or detriment of any type;
• Fail to respect other users’ privacy. This includes revealing another user’s password, phone number, address, instant messenger I.D. or address or any other personally identifiable information;
• Use the Web site/Services in any manner that could damage, disable, overburden or impair the Web site/Services or interfere with any other party’s use and enjoyment of the Web site/Services;
• Attempt to gain unauthorized access to any of the Services, other accounts, computer systems or networks connected to the Web site/Services through hacking, password mining, or any other means;
• Create member names, or post solicit or send messages, text or photographs that are sexually explicit, that denigrate, threaten, abuse or harm others in any way; or
• Upload, post, email or otherwise send any Content that you are not authorized to send under any law or contractual relationship. This includes proprietary and confidential information learned as part of employment relationships or under nondisclosure agreements, and any other inside information.

We may (but are not obligated) do any or all of the following without notice:

• Record or pre-screen the dialogue in a public chat room;
• Investigate an allegation that a communication does not conform to the terms of this section and determine in our sole discretion to remove or request the removal of the Content;
• Remove Content which is abusive, objectionable, illegal, or disruptive, or that otherwise fails to conform with these Terms of Use;
• Terminate your access to any or all Social Media Services upon any breach of these Terms of Use; or
• Edit Content.

You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. You acknowledge, consent and agree that we may investigate your use of a Social Media Services in order to determine whether a violation of the Terms of Use has occurred or to comply with any applicable law, regulation, governmental request or legal process. You agree and acknowledge that the processing and transmission of a Social Media Services, including your Content, may involve transmissions over various networks and devices and necessary modifications as required for such transmissions.

If you believe any materials accessible on or from the Service infringe your copyright, you may request removal of those materials (or access thereto) from the Service by contacting the copyright agent (identified below) and providing the following information:

• Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
• Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
• Your contact information (including name, address, telephone number and (if available) e-mail address).
• A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.
• A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
• A signature or the electronic equivalent from the copyright holder or someone authorized on the owner’s behalf to assert infringement of copyright and to submit the statement. Please note that the contact information provided in this paragraph is for suspected copyright infringement only. Contact information for other matters is provided elsewhere in these Terms of Service or on the Site.

THE AGENT FOR COPYRIGHT ISSUES RELATING TO THE SERVICE IS AS FOLLOWS:

ALLEGRA Learning Solutions, LLC 2604-B El Camino Real #232, Carlsbad, CA 92008

Phone—760-944-0035

In an effort to protect the rights of copyright owners, we maintain a policy for the termination, in appropriate circumstances, of subscribers and account holders of the Site who are repeat infringers.

When you submit or post any material via the Site, you grant us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium (whether now known or hereafter developed), for any purpose that we choose.

The foregoing grant includes the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark or patent laws that exist in any relevant jurisdiction. Also, in connection with the exercise of these rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

You understand that the technical processing and transmission of the Site, including content submitted by you, may involve transmissions over various networks, and may involve changes to the content to conform and adapt it to technical requirements of connecting networks or devices. You will not receive any compensation of any kind for the use of any materials submitted by you.

For information about ALLEGRA’s Privacy Policy, click here.

You acknowledge and agree that the Service and information, content and software presented to you through the Service or used in connection with the Service contain proprietary and confidential information that is protected under U.S. and international intellectual property laws, including copyright, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by us or our licensors, you agree not to sell, rewrite, modify, redistribute, create derivative works, or rent the Service of any information presented to you through the Service, in whole or in part. You may not remove any copyright notices from our materials. We reserve all of our other rights not granted in these Terms of Use. You agree not to access the Service by any means other than through the interface that is provided by us for use in accessing the Service.

For questions or concerns about these terms of use, please contact us.

Live event tuition is 100% refundable if a written notice is received greater than 30 days prior to the event. If the written request is made between 15-30 days prior to the event, a refund will be granted minus a $50 processing fee. If the refund is requested less than 14 days prior to the event, no refund will be granted. Attendee substitutions are allowed, but notification must be received in writing within two weeks of the event. After this date, under no circumstances will refunds, credits, or substitutions be granted. No refunds or credits will be given to “no shows.” If ALLEGRA Learning must cancel the workshop, registrants will receive a full refund or credit for the amount of the workshop toward another workshop or live event.

Refunds are available as long as the individual has not completed the course and received a completion certificate. Once an individual has completed the course and obtained a certificate of completion, no refunds will be issued. Refunds will only be issued if requested within 60 days of purchase. No refunds will be given after 60 days.

As a service in those states that allow it, ALLEGRA may report completion of contact hours for classes completed. You are ultimately responsible for assuring that contact hours are received and registered by the appropriate state regulatory body. In no way is ALLEGRA responsible for mistakes in reporting, the late reporting of contact hours, or the failure to report contact hours to the appropriate state regulatory body.

To use certain features of our Site, you will need a username and password, which you will receive through the Site’s registration process. We reserve the right to reject or terminate the use of any username that we deem offensive or inappropriate, or to deny access to the Site or any features of the Site, to anyone who violates these Terms of Service or who, in our sole judgment, interferes with the ability of others to enjoy our Web site or infringes the rights of others.We offer our users several tools to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your passwords or accounts. You are responsible for all activities that occur under your password or account (whether by you or by others). It is your sole responsibility to (1) control the dissemination and use of activation codes and passwords; (2) authorize, monitor, and control access to and use of your account and password; (3) promptly inform us of any need to deactivate a password, any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session.

You grant us and all other persons or entities involved in the operation of the Service the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Service. We cannot and do not assume any responsibility or liability for any information you submit in connection with the Service, for your failure to protect your password or account information, or your or third parties’ use or misuse of information transmitted or received using the Service.

ALLEGRA may provide users with access to a wide variety of resources through their respective professional Web sites including, but not limited to, articles, reference tools, continuing education for health care professionals, communication tools, message boards and search services (collectively, the “Service”). ALLEGRA may have other Web sites that are covered by different terms of use. The terms of use for these other Web sites are available on the home page of each such Web site. The Service is intended for healthcare professionals.

To access certain features of our Site, we may ask you to provide certain personal information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the Site, such as discussion forums, blogs, photo- and video-sharing pages or social networking features, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address.

You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

ALLEGRA may make some software and accompanying documentation available for downloading through the Service. These materials are the copyrighted work of ALLEGRA or companies that have licensed the software to ALLEGRA. We do not transfer any ownership rights in software or related documentation to you when you download it through the Service; rather, you are allowed to use the software and documentation under the terms of the license agreement. You must read this license agreement and indicate your agreement to those terms prior to downloading. You are not authorized to attempt to recreate or reverse engineer our software. In addition, some software available through the Service is subject to United States export controls. By downloading or using such software, you are representing to us that your download of such software complies with these controls.

You agree that ALLEGRA, as applicable, may, under certain circumstances and without prior notice, modify, discontinue, temporarily or permanently, the Service (or any part thereof) or eliminate your account, any associated email address, and remove any information you uploaded or provided to the Service with or without notice.

Cause for termination shall include, but not be limited to (a) breaches or violations of these Terms of Use or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, and/or (g) engagement by you in fraudulent or illegal activities.

You agree that we will not be liable to you or any third-party for any suspension or termination of your password, account (or any part thereof) or use of the Site, or any removal of any materials that you have submitted to the Site. In the event that we suspend or terminate your access to and/or use of the Site, you will continue to be bound by the Terms of Use that were in effect as of the date of your suspension or termination.

If you are affiliated with the U.S. government, then you should know that the software and documentation available on our Web Sites are “commercial items,” as that term is defined in 48 C.F.R. 2.101 (October 1995), consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212 (September 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 27.7202-4 (June 1995), all U.S. government end users acquire the software and documentation with only those rights set forth herein.

ALLEGRA makes no warranty that the Web site/Services will meet your requirements, that the functionality of the Web site/Services will be uninterrupted or error free, that defects will be corrected or that the Web site/Services or the server that makes them available are free of viruses or anything else which may be harmful or destructive. Due to circumstances beyond our control, the Web site may not be available. In the event that the Web site does down, ALLEGRA takes no responsibility for contact hours that are reported late to the appropriate state regulatory body.

Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.

We may collect and store information that you voluntarily supply to us while on our Site. During the registration process, you may be asked to provide us with identifying information such as your name, address, phone, fax, email address, license number, state in which you are licensed, specialty, profession, date of birth, username and password, billing information, and credit card information. In addition to personally identifiable information, ALLEGRA also collects aggregated non-personal identifiable information about the activities undertaken by users of the site.Information that is required is clearly labeled as such, as is information that is optional and may be given at your discretion. You may also be given a choice about whether or not you wish to receive newsletters and other information sent to registered users from time to time.

When you browse our Web site, you do so anonymously. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our Web site you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our Web site. Like many other commercial Web sites, the ALLEGRA Web site may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Use of Cookies and Web Beacons” below for more information.

We may also collect additional information about a registered user from third party sources in order to verify identity and licensure status.

We use your personal information for the following purposes:

• To make the site easier for you to use by not making you enter your personal information more than once.
• ALLEGRA is accredited by several professional organizations to provide continuing education (CE). We are periodically required to submit aggregated data about CE participants and the activities we offer. We may also provide personally identifiable information to other accredited CE providers who certify CE activities on their Web sites, as necessary for their fulfillment of their reporting obligations to accrediting agencies. These reports may include personally identifiable information about you and the contact hours issued to you, for the purpose of maintaining records that you can request from ALLEGRA for up to six (6) years.
• To deliver services that you request or purchase.
• To help you effectively complete your educational requirements.
• To help us create and publish content most relevant to you.
• To alert you of product upgrades, special offers, updated information and other new services provided from ALLEGRA.
• To provide feedback in an online survey.
• To appropriately target marketing efforts and/or promotional offers.
• To request assistance or fill out support requests.
• ALLEGRA’s Customer Support staff or technology partners will have internal access to files containing personally identifiable information, including evaluation forms and aggregated CE participant information. These files can be accessed in order to respond to your questions or comments. ALLEGRA’s staff may also use personally identifiable information, including registration information and evaluation data, in assessing education needs and evaluating activities.

We never sell or rent your personal information. ALLEGRA may disclose some kinds of personal information with third parties as described below:

• Legal Requirements—we may release account and other personal information when we believe it is required to do so by law or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of ALLEGRA, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others.
• Other Organizations—ALLEGRA has strategic relationships with other companies who may offer products and services on the site(s). If you interact with these organizations, their Privacy Policies and rules may apply to the interactions.
• Companies and Individuals Who Work for ALLEGRA—We may contract with other companies and individuals to help us provide our respective services. Examples include Web hosting, technical support, marketing analysis, customer service, or accreditation. We require all companies to comply with the terms of this Privacy Policy, to limit their access to personal information to the minimum required to fulfill their obligations, and to not use the information they may have access to for any other purpose other than fulfilling their responsibilities to ALLEGRA. We use our best efforts to limit the use of other companies in areas where personally identifiable information may be involved.
• Consent—we may release personally identifiable information to a third party in accordance with your consent, subject to the purposes and limits we disclose when we request your consent.
• Business Transfers—if ALLEGRA transfers business assets to another company, that company will be required to honor the applicable terms of this Privacy Policy.
• Promotional Offers—ALLEGRA may offer a selected group of users specific offers on behalf of other businesses. When we do this, ALLEGRA does not provide that business with your name and personal address. ALLEGRA will provide a variety of mechanisms for you to tell the other business that you do not want to receive promotional offers.

When you register, ALLEGRA will not share your information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. All third parties will be asked to agree in writing to abide by ALLEGRA’s Privacy Policy. If we discover that a third party inadvertently disclosed personal information about any of our users, we will take immediate action to prevent further occurrences.

We use personal information to reply to inquires, handle complaints, provide operational notices, keep records up to date to notify you via periodic e-mails of technical service issues, specials, or other related product/service information. Your information may be shared with agents or contractors of ALLEGRA for the purpose of performing service for ALLEGRA.

The online registration at ALLEGRA Learning Solutions is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. ALLEGRA Learning Solutions is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called encryption.

ALLEGRA Learning Solutions strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

We use encryption when collecting or transferring sensitive data such as credit card and personal information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts, as well as yours, to protect credit card fraud help protect your financial data security.

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging into your account. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as password and username, before granting access to your data.

Our Web site(s) are not setup to track, collect or distribute personal information. Our site does generate certain kinds of non-identifying site usage data, such as number of hits and visits to our sites. This information is used for internal purposes only. The statistics contain no personal information and cannot be used to gather such information.

The ALLEGRA Web site(s) use(s) “cookies” to help you personalize your online experience. A cookie is a piece of data stored on your computer by a Web page server and is used by ALLEGRA to track users as they move through our site(s). The use of cookies on our site facilitates functionality and timesaving features such as remembering passwords or items in your shopping cart. For example, you can elect to have the site(s) “remember” your user name and password and bypass the sign-in process on each visit. Without cookies, this functionality would not be possible.

Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies or to control whether you are notified each time a cookie is sent to you. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of ALLEGRA Continuing Education services or Web sites you visit. The Help section of your browser will tell you how to prevent your browser form accepting cookies.

Although cookies do not normally contain personally identifiable information, if you are a registered user of the Web site, we may elect to associate your registration information with cookies that the site(s) place(s) on your computer’s hard drive.

We also may use Web beacons to collect non-personally identifiable information about your use of the site(s), as well as your use of special promotions or newsletters that we send to you. Web beacons are tiny graphic image files, embedded in a Web page in GIF, JPG, or HTML format, that provide a presence on the Web page and send back to its home server (which can belong to the host site, a network advertiser, or some other third party) information from a user’s browser, such as the IP address, the URL of the page on which the beacon is located, the type of browser that is accessing the site, and the ID number of any cookies on the user’s computer that were previously placed by that server.

Web beacons can also be used to place a cookie on the user’s computer. The information collected by Web beacons allows the statistical monitoring of (i) how many people are using the site(s) and what actions they are taking on the site(s), and (ii) how many people open ALLEGRA emails. Our Web beacons are not used to track your activity outside of the site(s) or those of the sponsors of the site(s). We do not link non-personally identifiable information from Web beacons to personally identifiable information without your permission.

Third parties under contract with ALLEGRA may use cookies or Web beacons to collect non-personally identifiable information about your usage of ALLEGRA’s site(s). These third parties may use this information, on our behalf, to help target our advertising you may see on their sites within their networks and ALLEGRA may further tailor the advertising on these third party sites based on your declared profession, specialty and geographic location. These third parties have agreed not to use this non-personal information they collect from our sites except to deliver advertisements on our behalf. If your browser is set to reject cookies, this non-personally identifiable information will not be sent to these third parties.

Sponsors or advertisers on the ALLEGRA site(s) may use their own cookies, Web beacons or other online tracking technologies in the banner advertisements served on the ALLEGRA site(s) and in emails, special promotions or newsletters we send you. Some advertisers use companies other than ALLEGRA to serve their ads on the ALLEGRA site(s) and to monitor users’ responses to ads, and these companies (“Ad Servers”) may also collect Non-Personal Information through the use of cookies or Web beacons on ALLEGRA site(s).

In certain situations, information collection may be facilitated by momentarily directing your browser to the Web site of an Ad Server or other third party acting on behalf of the sponsor, partner, or advertiser before re-directing your browser to its selected destination (e.g., back to the ALLEGRA site(s) to show the ad, or to the advertiser’s Website); this re-direction process will not be apparent to you.

ALLEGRA does not control these third parties’ use of cookies or Web beacons, or how they manage the non-personal information they gather through them. However, ALLEGRA does require sponsors, advertisers and Ad Servers who collect cookie or Web beacon information through the ALLEGRA Web site to agree that they will not collect any personally identifiable information from the ALLEGRA site(s) without your consent. Further, they have agreed that they will not link any non-personal cookie or Web beacon information collected by them on the ALLEGRA site(s) to personally identifiable information they or others collect in other ways or from other sites except as may be described in connection with a particular program.

You should review the privacy policy of other sites you visit or link to from our Sites to understand how these other sites use cookies and how they use the information they collect through the use of cookies or Web beacons on their own sites. Certain Ad Servers allow you to prevent them from collecting data through the use of cookies. In order to do so, you must Opt-out of such data collection with each individual site.

We are committed to protecting the safety and privacy of children. ALLEGRA site(s) are designed and intended for use by adults, and are not intended for, or designed to be used by children under the age of 13. Parents who wish to allow their children access to and use of the Web site/Services should supervise such access and use. By allowing your child access to the Services you are allowing your child access to all of the Services, including, but not limited to, email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities. It is therefore your responsibility to determine which services are appropriate for your child. Always use caution when revealing personally identifiable information about yourself or your children via any of the Services. We do not collect personally identifiable information from any person we know is a child.

This site may use newsletters, chat rooms, discussion boards, forums, and/or news groups available to its users. If you wish to subscribe to our newsletter, we ask for contact information such as your name and email address. You may opt out of these communications.

If you use the public forums, please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

• Discussion Boards: When you post a message to a discussion board on one of the sites, your alias will be available for all registered users to see. An alias consists of your username, specialty and geographic information and other information you agree to show in a profile to others. You should not post any information to one of our discussion boards or other public forums if you want to keep such information private or you are required by law to keep such information private. Information you post to discussion boards is considered public information.
• Tools: Clinical tools may be available on some of the Professional Sites. These tools may require you to provide information for the tools to operate (for example, a clinical simulation that allows you to enter clinical data). These tools may store information that you provide on our servers.
• Additional Forms and Emails: We may also ask you to provide additional information after you register if you want to obtain additional services or information or to resolve complaints or concerns.

From time-to-time our site requests information from users via surveys. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

This Site gives users the following options for changing and modifying information previously provided. You can contact us.

Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the revised Privacy Policy on this website. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. By continuing to use the Site after we have posted such changes, you accept the Privacy Policy as modified.

If you believe that there are errors in the registration information associated with your account, you may edit your personal profile any time directly on the site on which you initially registered. Requests for deletion of your record may result in your removal from the registry, but we may keep certain information about you for product improvement purposes or to meet accreditation requirements.

We value your comments and opinions. If you have questions, comments or a complaint about compliance, you can contact us at:

ALLEGRA Learning Solutions, LLC
2604-B El Camino Real #232
Carlsbad, CA 92008
allegra@allegralearning.com